1. Satisfaction Guarantee
We want you to be completely satisfied with 24x7stream. If you are not satisfied with your purchase, you
may request a refund under the conditions outlined below.
2. Eligibility for Refunds
- Trial Period: We do not offer refunds for charges incurred after the expiration of
a free trial period if one was provided and not cancelled.
- Technical Issues: If you experience technical issues that prevent you from using
the service, and our support team cannot resolve them within reasonable time, you are eligible for a
full refund of your current billing cycle.
- Timeframe: Refund requests must be made within 7 days of the transaction date.
3. Non-refundable Circumstances
Refunds are not granted in the following scenarios:
- You changed your mind after purchasing.
- You violated our Terms of Service (e.g., streaming prohibited content).
- You forgot to cancel your subscription before the renewal date.
4. How to Request a Refund
To request a refund, please contact our support team at [email protected] with your account details
and the reason for the request.